Contact us

Sales Helpline

For more information or to purchase any Total Care products

Tel: 0800 138 8005 (freephone)
9am - 6pm Mon to Fri

Customer Services

For changing address, payment queries or general queries about your account

Tel: 0870 120 1771 (national rate)
9am - 6pm Mon to Fri

Members Technical Support

For help and advice regarding any of your covered digital products

Tel: 0870 121 3195 (national rate)
9am - 8pm, 7 days a week

Non-Members Technical Support & Out of hours support

For help and advice on your digital products

Tel: 0906 200 1002 (£1 per minute*)
24 hours a day, 7 days a week

*This call costs £1 per minute; you must be 18 years of age or over and have the bill payers permission.


PC & Laptop Repairs

Laptop running too slow? PC falling to bits? Don't worry - help is at hand.


Plasma & LCD TV repair

Has your Plasma or LCD screen gone on the blink completely? Don't worry - help is at hand.


Digital Home Club

Now you can protect all your favourite digital items with one, easy to manage support package.


Total Ink Club

Print as much as you like without having to worry about the expensive cost of ink cartridges.


Norman Anti-virus

In today's digital world, staying secure online is extremely important.