Sales Helpline
For more information or to purchase any Total Care products
Tel: 0800 138 8005 (freephone)
9am - 6pm Mon to Fri
Customer Services
For changing address, payment queries or general queries about your account
Tel: 0870 120 1771 (national rate)
9am - 6pm Mon to Fri
Members Technical Support
For help and advice regarding any of your covered digital products
Tel: 0870 121 3195 (national rate)
9am - 8pm, 7 days a week
Non-Members Technical Support & Out of hours support
For help and advice on your digital products
Tel: 0906 200 1002 (£1 per minute*)
24 hours a day, 7 days a week
*This call costs £1 per minute; you must be 18 years of age or over and have the bill payers permission.






